Privacy Policy
Effective Date: 1/26/26
Capitol Cyber Group ("Capitol Cyber Group," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
INFORMATION WE COLLECT
Personal Information
We may collect personal information you provide directly to us, including:
- Name
- Email address
- Phone number, including mobile phone number
- Company name
- Information submitted through contact forms, support requests, service inquiries, or other communications
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Device information
- Website usage data
- Information collected through cookies and similar technologies
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to inquiries and support requests
- Schedule appointments and coordinate projects
- Send service-related updates, notifications, and alerts
- Improve website functionality and user experience
- Monitor and maintain the security of our website and systems
- Detect and prevent fraud, abuse, or unauthorized access
- Comply with applicable legal and regulatory obligations
INFORMATION SHARING AND DISCLOSURE
Capitol Cyber Group does not sell, rent, trade, or share your personal information with third parties for their marketing or promotional purposes.
We may share information only in the following circumstances:
- Service Providers: With trusted vendors and partners who help us operate our business and deliver our services, and who are obligated to protect your information.
- Legal Requirements: With government agencies, regulators, or law enforcement when required by law, subpoena, or other legal process.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.
The sharing described above does not apply to SMS opt-in data or consent. Because explicit one-to-one consent is required for SMS communications, your SMS opt-in data and consent will not be shared with any non-affiliated third parties.
SMS COMMUNICATIONS
If you voluntarily provide your mobile phone number and explicitly opt in to receive text messages, you consent to receive SMS communications from Capitol Cyber Group related to:
- IT support requests
- Support ticket updates
- Service updates
- Maintenance notifications
- Outage alerts
- Project coordination
- Appointment scheduling
- Other customer care communications
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at 703-829-0636 or support@capitolcybergroup.com.
Consent to receive text messages is not a condition of purchase. For full details, see our SMS Terms & Conditions at SMS Terms and Conditions.
MOBILE INFORMATION PRIVACY
No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We will not sell, share, or rent your SMS opt-in information to any third party for any reason other than to deliver the specific services associated with our SMS program. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.DATA SECURITY
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
YOUR PRIVACY RIGHTS
You may request access to, correction of, or deletion of your personal information by contacting us using the information below. You may also opt out of SMS communications at any time by replying STOP. We will respond to requests in accordance with applicable laws and regulations.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Capitol Cyber Group
Phone: 703-829-0636